by Thom Singer | Mar 28, 2022 | ATC Member Blog
Buzzwords in business come and go, the lexicon is filled with terms that have gone from ubiquity to obscurity in a matter of months. However, some words endure because they capture an essential truth about the nature of business, and “hypergrowth” is one...
by Austin Technology Council | May 14, 2020
The global pandemic has your customers either sheltering at home or carefully evaluating their human interactions. What does this mean for your business model and processes? Join EX Squared as we talk about the innovative case studies and best practices that different...
by Thom Singer | Apr 14, 2020 | ATC Member Blog
The impact on customers of a truly frictionless customer experience (CX) is undeniable. A 2018 study by The Tempkin Group found companies that earn $1 billion each year could expect on average an additional $700 million in revenue within three years of investing in...
