News

Introducing Bloomfire Spark, a New Interface to Drive Knowledge Engagement

We’re officially pulling back the curtain on our new interface, Bloomfire Spark. Our team has been hard at work making enhancements to the search, customization, and content viewing experiences in our knowledge engagement platform, and we’re excited to share the final product with our customers.

The goal behind the new look and feel of Bloomfire Spark is to make it as easy as possible for our users to navigate, engage with, and discover their company’s collective knowledge in all its formats. “We developed Bloomfire Spark to help users maximize the value of their time in the platform,” says Joah Gonzalez, Bloomfire’s Director of Product. “We’ve created a modern interface that looks and feels similar to consumer apps, making it simple for end users to tap into and contribute to their company’s knowledge while also making it easier for admins to manage that knowledge. By simplifying the processes of accessing and sharing content, we’re encouraging users to engage more deeply with the collective knowledge of their organizations.”

So what’s new with Bloomfire Spark? Check out some of the most notable enhancements below.

Improved Search Experience

Search is the core of Bloomfire, and we’re committed to optimizing the search experience so that users can quickly find the information they need to do their best work. One major improvement we’ve made with Bloomfire Spark is the introduction of search suggestions.

Search suggestions now appear as a user is typing, and if their search terms appear in the titles of any contributions, those contributions will appear in the search suggestion list. This helps reduce the cognitive demand of searching, as users can simply start typing and recognize the right phrase or title from the drop-down search suggestion list.

Advanced Branding and Customization Options

We’re introducing new branding options that allow admins to easily customize their communities with their logos and brand colors (no coding required). The goal behind these enhancements is to allow admins to create a knowledge engagement community that feels familiar and personal to users, whether it’s customized to align with their company branding or given its own unique brand and logo. By creating a delightful, customized experience, admins can encourage their end users to engage more deeply with the knowledge in their Bloomfire community.

Enhanced Contribution Pages

We’ve redesigned our contribution pages to create a better viewing experience for users and make it easier to quickly digest information. One of the first things users are likely to notice is that there’s more information about contributions available at the top of each contribution page. Users can click the Details button at the top of the page to open a sidebar menu showing the contribution’s author(s), tags, categories, and the community or communities in which it’s published.

We’ve also redesigned the comments section at the bottom of contribution pages to make it more prominent and encourage users to add related notes, feedback, or questions for clarification. Users can also reply to specific comments, creating a comment “thread” that makes it simple to visually delineate different topics and conversations.

Dynamic Content Viewing

We’ve made some changes to our responsive design so that the content users see will be optimized for their device and browser. The number of preview cards per row will automatically adjust based on the browser window size, going from a minimum of one to a maximum of six. The cards themselves will not change in size; only the white space between cards and the exterior space beyond the cards will adjust. We’ve made these changes to help provide an excellent viewing experience on any device and to allow users to access their company’s knowledge from anywhere, whether they’re working at home with a large desktop monitor or are on the go and using their phone.

We hope that our customers are able to take advantage of the latest enhancements in Bloomfire Spark to help their end users to digest and engage with their organization’s collective knowledge.

If you’re not a customer yet and you’d like a closer look at Bloomfire Spark, we’d be happy to give you a tour. Schedule a demo today.

LOGIX Fiber Networks Hires Telecom Veteran Craig L. Collins as Chief Executive Officer

HOUSTON (September 1, 2020) – LOGIX Fiber Networks, a Texas-based provider of highly secure fiber-based data, voice and data center services is proud to announce that Craig L. Collins has been appointed Chief Executive Officer and board member, effective September 15, 2020. Matt Murphy, a Partner at Astra Capital Management, who was the Interim CEO over the past year, will continue in his role as Chairman of the Board of Directors.

Collins is a seasoned corporate leader across the technology and telecommunications industries with a 25-year record of improving operations, launching innovative new products, establishing strong cultures, and building high-performance teams to drive revenue growth. Most recently, he was a senior executive at Transit Wireless, a 5G wireless infrastructure company. Previously he served in C-level roles where he oversaw teams of more than 2,000 employees and multi-billion-dollar P&L’s at Intermedia Communications, XO Communications and Time Warner Cable. He has also served in executive roles at SunGard Availability Services, Verizon (formerly Bell Atlantic) and Kaplan University.

“I am delighted to welcome Craig as our new CEO. Craig is an experienced industry executive who has a wealth of knowledge and proven track record as a successful leader of telecom companies,” said Matt Murphy, Interim CEO and Chairman. “Our search focused on top industry talent, and in Craig, we have identified the best leader to take LOGIX forward. This is the next step in Astra’s growth plan for LOGIX following the acquisition of Alpheus Communications and the successful combination of the two businesses. Given our huge addressable business market, breadth of connectivity products, the upside available in penetrating our existing wired buildings, and our extensive fiber network, Craig is the right leader to steer LOGIX as it enters its next phase of growth.“

“I am excited to be a part of a team that has deployed over a quarter million miles of fiber, services more than 10,000 Texas businesses, and is connected to more than 100 data centers across the state,” said Collins. “I look forward to working with the board, members of the management team, and team members. I will focus on supporting our customers with the best telecom solutions that are backed by our exceptional Texas-based customer care.”
“I also note the wonderful job Astra has done as the lead investor in creating a unique business connectivity platform and I look forward to working closely with the Astra team as we move the company forward,” added Collins.

Mr. Collins currently serves as an Advisor and Member of the Board of Directors of Jarbly University and GroopView. He served as a co-chair of the Cable & Telecommunications Association for Marketing (CTAM), a board member of The National Association for Multi-Ethnicity in Communications (NAMIC), and as a senior leader and Executive Sponsor of the Time Warner Cable and Transit Wireless Executive Diversity Committees.

Mr. Collins received an MBA from the McDonough School of Business at Georgetown University, where he currently serves as an advisor on the annual MBA Executive Challenge Committee. Mr. Collins received his undergraduate degree at Pennsylvania State University.

For more information about LOGIX call 281-336-9006 or visit logix.com. Connect with LOGIX on LinkedIn and Facebook. LOGIX Fiber Networks is a portfolio company of Astra Capital Management.

About LOGIX Fiber Networks

LOGIX Fiber Networks is the largest independent fiber network operator in Texas, providing highly secure fiber-based data, voice services, and data center access to over 10,000 enterprise and carrier customers and connecting over 100 data centers across Texas.

With a 35-year history and known for its outstanding Texas-based customer service, flexible and fast connectivity options, and best-in-class reliability due to its built-for-business fiber network, LOGIX offers a broad range of business voice and data options. Services include Business Voice, Business Internet, Business Ethernet, Business Wavelength, Business Voice Cloud, Business Voice Trunks, Data Centers, and Cloud Connect. For more information call 281-336-9006 or visit logix.com.

About Astra Capital Management

Astra Capital Management is a Washington, DC-based, private equity firm that invests in growth businesses in the communications and technology services sectors. Astra targets highly scalable companies with proven business models that have positive free cash flow and significant growth potential. Post investment, Astra works closely with managers to drive value creation through strategic repositioning, revenue growth and operational enhancements. To learn more, visit www.astracapitalmgmt.com.

Media Contact:
Molly Bateman
molly@themonumentgroup.com
512-344-2607

RWS to Buy SDL in Transformative Deal for the Language Industry

ATC Member, RWS is using the clout of its all-time-high market cap for a transformative acquisition. The boards of Super Agencies RWS and SDL announced on August 27, 2020 that they “have reached agreement on the terms of a recommended all-share merger of RWS and SDL,” in a deal that sees RWS buy SDL outright.

The transaction values SDL shares at 907p (i.e., GBP 854m; USD 1.128bn) — a whopping 52% premium over SDL’s most recent share price.

SDL shareholders (most of which are institutional investors) will own approximately 29.5% of the combined group, with RWS shareholders owning 70.5%. The SDL brand will disappear, and all SDL units rebranded as RWS over time. The combined company will remain listed on London’s AIM market and keep its HQ in Chalfont St Peter (UK).

The transaction is not a completely done deal as yet. Prior to final completion, there will be a series of shareholder votes and other regulatory steps that need to be taken. However, all-share mergers are a well-established technique, the deal already has the approval of roughly a third of both RWS and SDL shareholders, and the 52% premium is compelling.

The deal is expected to be completed in Q4 2020, and RWS said they expect the transaction to result in double-digit earnings per share accretion. With pro forma FY2019 revenues of GBP 732m (USD 967m) and adjusted operating profit of GBP 116m, the combined organization will become the largest language service provider by revenue, by a wide margin — and will likely take the top spot from TransPerfect in the 2021 Slator Language Service Provider Index.

RWS emphasized the two businesses’ highly complementary nature as well as combining its services business with SDL’s proprietary technology and translation workflow software as key drivers of the deal. Cost savings, of course, is another. And RWS said that after consulting with SDL management they expect at least GBP 15m in annualized cost savings from the deal.

The leadership of the combined group will be firmly in RWS’ hands. Andrew Brode, Chairman of RWS, will become Chairman of the Board of the Combined Group. Richard Thompson, CEO of RWS, will become CEO of the Combined Group. Desmond Glass, CFO of RWS, will become CFO of the Combined Group.

From SDL, Azad Ootam, CTO of SDL, will become CTO of the Combined Group.

Current SDL CEO Adolfo Hernandez and SDL CFO Xenia Walters will leave the company, but RWS said they “will enter into a new service or consultancy agreement with RWS.” So RWS wants to keep them close, for now.

A combination of RWS and SDL is the transformative acquisition the language industry has awaited for years. After Lionbridge’s failed attempt to buy TransPerfect in 2017, language industry M&A continued at a rapid clip, but was mostly focused on smaller targets in buy-and-build strategies or select technology acquisitions.

A combination of RWS and SDL changes the landscape as it creates a Super Agency present in many of the most lucrative, fastest-growing language industry verticals.

RWS shares were down 4% on the news as of press time. Predictably, SDL shares rallied and were up over 40%.

Slator will provide in-depth coverage on the transaction over the coming days.

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